Privacy Policy
Plain-English summary
- We only collect what we need to provide courses, support, and payment processing.
- You control your data: access, update, export, or delete by contacting us.
- We use cookies for essential features and optional analytics you can decline.
- We do not sell personal data. We share limited data with service providers under contract.
Scope
This policy applies to voyageswift.com services and the VoyageSwift learning platform offered under the VoyageSwift brand.
Data we collect
- Account data: name, email, password hash.
- Purchase data: course selections, transaction IDs (handled by payment processors).
- Usage data: pages viewed, device info, approximate location (if analytics enabled).
- Support data: messages you send us and related attachments.
How we use data
- Provide and improve courses and coaching.
- Process payments and prevent fraud.
- Send service emails (enrollment, receipts, important updates).
- Respond to support and coaching requests.
Sharing
We share personal data with vendors who help deliver our services (hosting, analytics, payment). They must protect your data and cannot use it for their own purposes. We may disclose information if required by law.
Retention
We keep data only as long as needed for service delivery, legal obligations, and dispute resolution. When no longer needed, we delete or anonymize it.
Your rights
- Access and portability: request a copy of your data.
- Correction: update inaccurate or incomplete data.
- Deletion: request erasure subject to legal limits.
- Objection and restriction: limit certain processing.
- Consent management: change cookie/analytics preferences anytime.
Security
We use industry-standard measures such as encryption in transit, access controls, and regular security reviews. No method is 100% secure; we work to mitigate risks quickly.
International transfers
Your data may be processed in other countries with safeguards such as standard contractual clauses and vendor due diligence.
Children
Our services are for adults and older teens (16+). We do not knowingly collect data from children under 16.
Changes to this policy
We may update this policy. We will post the new version with an effective date and, if changes are significant, notify users by email or in-product message.
Contact
For privacy questions or requests, email [email protected] or write to Privacy, VoyageSwift, 135 Townsend St, San Francisco, CA 94107, USA.